For transparency, listed below are the business services we provide and how each service uses the information we collect.

Who we are

Our website address is: https://beautypalace.karziah.com. 

Karziah Beauty Palace is operated by Karziah Global Limited..

Karziah Global Limited(“We”) take privacy seriously and at any time, you may request a copy of the information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 5 years.

Contact and complaints

 You may contact us to:

  • Discuss our privacy policy.
  • Request information we have stored about you.
  • Request we remove all identifying information about you.
  • Make a complaint.

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised by contacting us in writing at beautypalace.karziah.com

Karziah Global Limited

Hair and beauty related services

We request the minimum level of personally identifying information to run our business effectively. This is the data you provide us directly, for example, your name and contact details.

We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hair style, colour formula codes, how you like your coffee, who your favourite stylists are and any allergies you may have.

We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us.

Depending on the particular service/s we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment confirmations and reminders

We will contact you via phone, email or SMS to confirm appointments made and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt out at any time.

Appointment ratings and reviews

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your having received services as consent to undertake this activity but, if you want, you may opt out at any time.

Marketing

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. We may also like to send you exclusive offers and invitations to exciting events. You may opt out of receiving marketing material at any time.

Data processors and data locations

We use numerous leading software solutions within our business to provide the services listed above. These software solutions act as data processors and store and process data in numerous locations outside our business premise. 

What Personal Data We Collect And Why We Collect It

  • In order to register you will have to provide details including your name, address, telephone number and email address.
  • If you contact us we may keep a record of that correspondence.
  • Details of transactions you carry out through our website.
  • Details of your visits to our site (including traffic data, location data, weblogs) and the resources you access via Google Analytics.

Personal Data

We use your personal data to:

  • enable us to fulfil your order and carry out our contracting with you. We share this information with our third party distributor.
  • provide you with information, products or services that you request from us or (where you have consented) which we feel may be of interest to you.
  • notify you of changes to our services.
  • answer any questions you have about using our website and to notify you about the status of your order.
  • make sure your order is delivered correctly and to maintain your account.

We also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers, but this is statistical data and does not identify individual users.

 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

how long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Privacy Policy Last Updated 27th August 2020.